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Full Day | Max. 15 Participants
Workshop Outcomes
- Participants will be able to identify, measure and and recognise problems
- Determine the fundamental cause of a problem (root cause)
- Determine the corrective actions
- Communicate recommendations
- Develop permanent solutions
- Measure and track the impact of solutions on the problem
Topics Covered
- Defining a problem
- Root cause analysis
- 4C's of Problem Solving
- Plan Do Check Act (PDCA)
- A3 Problem Solving
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
Solving problems effectively is the cornerstone of every successful improvement journey. This hands-on, simulation-based workshop equips you and your team with the practical tools and frameworks to solve real-world problems using the 4C's method. You’ll learn to connect gaps in performance KPIs, with Concerns, Causes, Countermeasures and Confirmation steps using Root Causes Analysis tools and techniques - essential skills to unlocking hidden solutions to everyday reoccurring problems - building and sustaining a culture of continuous improvement.
This workshop can be delivered as a half day or a full day.
Workshop Outcomes
- Participants will be able to identify, measure and and recognise problems
- Determine the fundamental cause of a problem (root cause)
- Determine the corrective actions
- Communicate recommendations
- Develop permanent solutions
- Measure and track the impact of solutions on the problem
Topics Covered
- Defining a problem
- Root cause analysis
- 4C's of Problem Solving
- Plan Do Check Act (PDCA)
- A3 Problem Solving
Who is this workshop for
This workshop is for anyone who wants to know how to solve problems better and more efficiently using a systemic approach that can be repeated by the participant in their own workplace.
Suits office or technical staff, leaders and shop floor workers and those whose roles encounter problems with their work or organisational processes.
Handouts/materials provided
Participant Folder
Notes and Handouts
Problem Solving Templates
What to bring
An open mind and a willingness to try new techniques
Facilitator
About the facilitator
For over 25 years Darrel has been a specialist consultant of continuous improvement and operational efficiency methodology to support businesses and their people. Partnering with all levels within organisations, he is just at home on the shop floor implementing operators' ideas with them, to formulating strategic reviews and cultural improvement across leadership levels. Qualified and experienced across many industries he combines strategic advice with practical, customised actions to help you and your teams eliminate wasted time, wasted effort and wasted energy across your business systems and processes.
Darrel utilises his facilitation, coaching and mentoring skills with leadership, teams and individuals, helping to drive operational excellence and cultural change. This is embedded in his approach in assisting them to implement their learnings on real meaningful workplace projects.
Darrel focuses on developing the continuous improvement mindset, across all levels of the organisation resulting in a sustainable business improvement culture being embedded. He has strong communication skills and understands the importance of collaborating with and engaging the workforce, influencing stakeholders and building professional relationships, moving from business operations mindset to a customer centric view.
Most organisations have implemented some level of continuous improvement and “Lean” tools but have struggled with sustaining and engaging their employees. This is where Darrel can help in transcending beyond lean tools and building a sustainable culture of improvement in your business.
Operational excellence clients include, BlueScope Steel, Lysaght's, Telstra, Ronson Gears and Maxitrans
Key Expertise
- Process Mapping & Improvement
- Business Improvement
- Lean Manufacturing
- Continuous Improvement
- Cultural Change
Industry Focus
- Manufacturing
- FMCG
- Food Manufacturing
- Warehouse and Logistics
- Service Industries
- Ports
Based in:
About the facilitator
For over 25 years Darrel has been a specialist consultant of continuous improvement and operational efficiency methodology to support businesses and their people. Partnering with all levels within organisations, he is just at home on the shop floor implementing operators' ideas with them, to formulating strategic reviews and cultural improvement across leadership levels. Qualified and experienced across many industries he combines strategic advice with practical, customised actions to help you and your teams eliminate wasted time, wasted effort and wasted energy across your business systems and processes.
Darrel utilises his facilitation, coaching and mentoring skills with leadership, teams and individuals, helping to drive operational excellence and cultural change. This is embedded in his approach in assisting them to implement their learnings on real meaningful workplace projects.
Darrel focuses on developing the continuous improvement mindset, across all levels of the organisation resulting in a sustainable business improvement culture being embedded. He has strong communication skills and understands the importance of collaborating with and engaging the workforce, influencing stakeholders and building professional relationships, moving from business operations mindset to a customer centric view.
Most organisations have implemented some level of continuous improvement and “Lean” tools but have struggled with sustaining and engaging their employees. This is where Darrel can help in transcending beyond lean tools and building a sustainable culture of improvement in your business.
Operational excellence clients include, BlueScope Steel, Lysaght's, Telstra, Ronson Gears and Maxitrans
Key Expertise
- Process Mapping & Improvement
- Business Improvement
- Lean Manufacturing
- Continuous Improvement
- Cultural Change
Industry Focus
- Manufacturing
- FMCG
- Food Manufacturing
- Warehouse and Logistics
- Service Industries
- Ports
Based in:
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