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Short Workshop | Max. 20 Participants
2.5 hours
Workshop Outcomes
- This workshop will help participants to be comfortable giving and receiving feedback that leads to change and improvement
Topics Covered
- How to have a powerful and productive professional conversation
- Praise vs Feedback
- Strengths-based practice
- Perceptual positions
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
Feedback is one of the most powerful tools leaders have to inspire growth, strengthen trust, and drive improvement, yet it can often feel uncomfortable or challenging. Making Feedback Conversations Count is a practical, interactive workshop designed for team leaders who want to give and receive feedback with confidence, clarity and impact. Over two hours, participants will explore the difference between praise and feedback, discover strengths-based approaches and practice techniques that build trust, respect and professional growth. Through reflection, dialogue and perspective-taking activities, leaders will learn to step into the shoes of others, adapt their communication and create safe, constructive conversations that spark change rather than resistance. By the end of the workshop, participants will leave with practical strategies to shift from “difficult conversations” to powerful professional dialogues that build relationships, unlock potential and lead to meaningful improvement in their teams and organisations.
Workshop Outcomes
- This workshop will help participants to be comfortable giving and receiving feedback that leads to change and improvement
Topics Covered
- How to have a powerful and productive professional conversation
- Praise vs Feedback
- Strengths-based practice
- Perceptual positions
Who is this workshop for
Leaders
Handouts/materials provided
Handouts:
- KWL Chart
- Y Chart
- Strengths-based Conversation Protocol
What to bring
Pen and paper
Facilitator
About the facilitator
Nikki does meaningful work that makes a difference to her clients, the community, and her own continuous learning.
She partners with organisations to drive transformative change, bringing deep expertise across consulting, organisational leadership, workforce capability, team development, and strategy. Recognised as a dynamic researcher, program designer, facilitator, and communicator, Nikki’s work spans strategic policy design, program evaluation, stakeholder engagement, instructional design, and capability uplift—delivering results across multinational corporations, government agencies, non-profits, and small businesses at state, national, and international levels.
Previously, as National Education Lead for an international consultancy, Nikki led large-scale, system-wide education, training, and capability uplift initiatives across Australia. She also held leadership roles within the Victorian government and education system, where she led online learning strategy, curriculum development, wellbeing, and literacy support. She currently serves as a Director on a Victorian government board.
Alongside her practice, Nikki is an accomplished researcher and writer with a Masters by Research, and has been commissioned by high-profile organisations including the Australian Emergency Management Institute, Australian Institute of Disaster Resilience, National Australia Day Council, Microsoft Australia and Asia Pacific, Education Services Australia, Australian Centre for the Moving Image, ACARA, VCAA, DE Victoria and NT, the Asia Education Foundation, nbn co., and the Red Cross.
Nikki is a passionate learning designer, facilitator, and strategic thinker who builds inclusive, evidence-based approaches that empower people, strengthen leadership, and foster meaningful engagement. Known for her ability to connect, collaborate, and innovate, she helps leaders and teams think creatively, act with purpose, and deliver results. She works with empathy, kindness, and a strengths-based approach, ensuring enduring impact for every client.
Key Expertise
- Strategy and Planning
- Business Development
- Strengths-based Practice
- Leadership
- High Performing Teams
- Feedback and Positive Professional Conversations
- Presentation Skills
- Adaptive Expertise
- Public Speaking
- Stakeholder Engagement
Industry Focus
- Training, Learning and Development
- Government
- Small business
- Corporate teams
Based in:
About the facilitator
Nikki does meaningful work that makes a difference to her clients, the community, and her own continuous learning.
She partners with organisations to drive transformative change, bringing deep expertise across consulting, organisational leadership, workforce capability, team development, and strategy. Recognised as a dynamic researcher, program designer, facilitator, and communicator, Nikki’s work spans strategic policy design, program evaluation, stakeholder engagement, instructional design, and capability uplift—delivering results across multinational corporations, government agencies, non-profits, and small businesses at state, national, and international levels.
Previously, as National Education Lead for an international consultancy, Nikki led large-scale, system-wide education, training, and capability uplift initiatives across Australia. She also held leadership roles within the Victorian government and education system, where she led online learning strategy, curriculum development, wellbeing, and literacy support. She currently serves as a Director on a Victorian government board.
Alongside her practice, Nikki is an accomplished researcher and writer with a Masters by Research, and has been commissioned by high-profile organisations including the Australian Emergency Management Institute, Australian Institute of Disaster Resilience, National Australia Day Council, Microsoft Australia and Asia Pacific, Education Services Australia, Australian Centre for the Moving Image, ACARA, VCAA, DE Victoria and NT, the Asia Education Foundation, nbn co., and the Red Cross.
Nikki is a passionate learning designer, facilitator, and strategic thinker who builds inclusive, evidence-based approaches that empower people, strengthen leadership, and foster meaningful engagement. Known for her ability to connect, collaborate, and innovate, she helps leaders and teams think creatively, act with purpose, and deliver results. She works with empathy, kindness, and a strengths-based approach, ensuring enduring impact for every client.
Key Expertise
- Strategy and Planning
- Business Development
- Strengths-based Practice
- Leadership
- High Performing Teams
- Feedback and Positive Professional Conversations
- Presentation Skills
- Adaptive Expertise
- Public Speaking
- Stakeholder Engagement
Industry Focus
- Training, Learning and Development
- Government
- Small business
- Corporate teams
Based in:
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