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Short Workshop | Max. 25 Participants
2.5 hours
Workshop Outcomes
- Consult with Purpose – Engage stakeholders early and effectively to surface insights, priorities and expectations
- Clarify and Align Expectations – Define roles, responsibilities, and success measures to ensure clarity and trust
- Foster Reciprocity and Ownership – Build relationships based on mutual value, shared accountability and long-term collaboration
Topics Covered
- The Foundations of Stakeholder Engagement – Why engagement matters for trust, credibility and impact
- Consulting with Stakeholders – Tools and techniques for meaningful two-way dialogue
- Clarifying Expectations – Strategies to define roles, responsibilities and deliverables
- Reciprocity in Action – Creating mutual value and balancing organisational and stakeholder needs
- Building Ownership and Commitment – Encouraging stakeholders to share accountability for outcomes
- Managing Relationships and Complexity – Navigating competing interests and sustaining long-term engagement
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
Effective stakeholder engagement is essential for successful projects, initiatives, and organisational outcomes. This 2.5-hour workshop equips participants with practical strategies to build strong stakeholder relationships by consulting effectively, clarifying expectations and fostering shared ownership. Participants will explore how to engage stakeholders early, ask the right questions and create meaningful two-way dialogue that surfaces diverse perspectives. The session emphasises the power of reciprocity - ensuring engagement is not just about gaining support, but also about creating mutual value that strengthens trust and commitment. Participants will learn techniques for managing complex or competing interests, clarifying roles and responsibilities and positioning themselves as credible partners. By the end of the workshop, leaders and team members will be equipped to strengthen collaboration, balance priorities with stakeholder needs and cultivate ownership of outcomes that drive long-term success.
Workshop Outcomes
- Consult with Purpose – Engage stakeholders early and effectively to surface insights, priorities and expectations
- Clarify and Align Expectations – Define roles, responsibilities, and success measures to ensure clarity and trust
- Foster Reciprocity and Ownership – Build relationships based on mutual value, shared accountability and long-term collaboration
Topics Covered
- The Foundations of Stakeholder Engagement – Why engagement matters for trust, credibility and impact
- Consulting with Stakeholders – Tools and techniques for meaningful two-way dialogue
- Clarifying Expectations – Strategies to define roles, responsibilities and deliverables
- Reciprocity in Action – Creating mutual value and balancing organisational and stakeholder needs
- Building Ownership and Commitment – Encouraging stakeholders to share accountability for outcomes
- Managing Relationships and Complexity – Navigating competing interests and sustaining long-term engagement
Who is this workshop for
Anyone with a customer-facing/stakeholder management role
Handouts/materials provided
Handouts:
Stakeholder Consultation Planner – prompts to prepare for effective stakeholder conversations
Expectations Alignment Worksheet – template to clarify roles, responsibilities, and success measures
Reciprocity Map – tool to identify areas of mutual value and shared benefit
Trusted Partner Behaviours Checklist – guide to the mindsets and practices that build credibility and trust
Stakeholder Relationship Mapping Tool – activity sheet for identifying stakeholders and current engagement levels
Ownership & Accountability Framework – template to encourage shared responsibility for outcomes
Action Plan Worksheet – space for participants to capture next steps and commitments to apply learning
What to bring
Pen and paper
Facilitator
About the facilitator
Nikki does meaningful work that makes a difference to her clients, the community, and her own continuous learning.
She partners with organisations to drive transformative change, bringing deep expertise across consulting, organisational leadership, workforce capability, team development, and strategy. Recognised as a dynamic researcher, program designer, facilitator, and communicator, Nikki’s work spans strategic policy design, program evaluation, stakeholder engagement, instructional design, and capability uplift—delivering results across multinational corporations, government agencies, non-profits, and small businesses at state, national, and international levels.
Previously, as National Education Lead for an international consultancy, Nikki led large-scale, system-wide education, training, and capability uplift initiatives across Australia. She also held leadership roles within the Victorian government and education system, where she led online learning strategy, curriculum development, wellbeing, and literacy support. She currently serves as a Director on a Victorian government board.
Alongside her practice, Nikki is an accomplished researcher and writer with a Masters by Research, and has been commissioned by high-profile organisations including the Australian Emergency Management Institute, Australian Institute of Disaster Resilience, National Australia Day Council, Microsoft Australia and Asia Pacific, Education Services Australia, Australian Centre for the Moving Image, ACARA, VCAA, DE Victoria and NT, the Asia Education Foundation, nbn co., and the Red Cross.
Nikki is a passionate learning designer, facilitator, and strategic thinker who builds inclusive, evidence-based approaches that empower people, strengthen leadership, and foster meaningful engagement. Known for her ability to connect, collaborate, and innovate, she helps leaders and teams think creatively, act with purpose, and deliver results. She works with empathy, kindness, and a strengths-based approach, ensuring enduring impact for every client.
Key Expertise
- Strategy and Planning
- Business Development
- Strengths-based Practice
- Leadership
- High Performing Teams
- Feedback and Positive Professional Conversations
- Presentation Skills
- Adaptive Expertise
- Public Speaking
- Stakeholder Engagement
Industry Focus
- Training, Learning and Development
- Government
- Small business
- Corporate teams
Based in:
About the facilitator
Nikki does meaningful work that makes a difference to her clients, the community, and her own continuous learning.
She partners with organisations to drive transformative change, bringing deep expertise across consulting, organisational leadership, workforce capability, team development, and strategy. Recognised as a dynamic researcher, program designer, facilitator, and communicator, Nikki’s work spans strategic policy design, program evaluation, stakeholder engagement, instructional design, and capability uplift—delivering results across multinational corporations, government agencies, non-profits, and small businesses at state, national, and international levels.
Previously, as National Education Lead for an international consultancy, Nikki led large-scale, system-wide education, training, and capability uplift initiatives across Australia. She also held leadership roles within the Victorian government and education system, where she led online learning strategy, curriculum development, wellbeing, and literacy support. She currently serves as a Director on a Victorian government board.
Alongside her practice, Nikki is an accomplished researcher and writer with a Masters by Research, and has been commissioned by high-profile organisations including the Australian Emergency Management Institute, Australian Institute of Disaster Resilience, National Australia Day Council, Microsoft Australia and Asia Pacific, Education Services Australia, Australian Centre for the Moving Image, ACARA, VCAA, DE Victoria and NT, the Asia Education Foundation, nbn co., and the Red Cross.
Nikki is a passionate learning designer, facilitator, and strategic thinker who builds inclusive, evidence-based approaches that empower people, strengthen leadership, and foster meaningful engagement. Known for her ability to connect, collaborate, and innovate, she helps leaders and teams think creatively, act with purpose, and deliver results. She works with empathy, kindness, and a strengths-based approach, ensuring enduring impact for every client.
Key Expertise
- Strategy and Planning
- Business Development
- Strengths-based Practice
- Leadership
- High Performing Teams
- Feedback and Positive Professional Conversations
- Presentation Skills
- Adaptive Expertise
- Public Speaking
- Stakeholder Engagement
Industry Focus
- Training, Learning and Development
- Government
- Small business
- Corporate teams
Based in:
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