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Multiple Days | Max. 25 Participants
2 days
Workshop Outcomes
- Strengthen self-awareness by recognising how emotions and thoughts impact on perceptions and interactions with others
- Enhance awareness of others with a practical focus on identifying emotion in others, empathy, listening, questioning and non-verbal cues
- Build interpersonal effectiveness by fostering trust, collaboration, and influence
Topics Covered
- Develop emotional regulation strategies to maintain composure, adaptability, and resilience under pressure
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
This highly interactive program is designed to help leaders strengthen their emotional intelligence (EI) and apply it directly to their leadership practice. Across two immersive days, participants will engage in a blend of experiential activities, structured games, and realistic workplace scenarios, ensuring that EI concepts are not only understood but actively practised in contexts that mirror the challenges of people leadership.
The program explores four core competencies of EI—self-awareness, awareness of others, interpersonal effectiveness, and emotional regulation—through dynamic exercises tailored for real-world leadership. Games and scenario-based challenges create opportunities to practise recognising emotions, managing responses under pressure, and navigating complex interpersonal dynamics in a safe but engaging environment.
Leaders will also engage in reflective activities, gaining insight into their own emotional triggers, relational patterns, and the impact they have on others. Paired discussions and small-group dialogues provide space to test ideas, share perspectives, and receive feedback.
Workshop Outcomes
- Strengthen self-awareness by recognising how emotions and thoughts impact on perceptions and interactions with others
- Enhance awareness of others with a practical focus on identifying emotion in others, empathy, listening, questioning and non-verbal cues
- Build interpersonal effectiveness by fostering trust, collaboration, and influence
Topics Covered
- Develop emotional regulation strategies to maintain composure, adaptability, and resilience under pressure
Who is this workshop for
This workshop is for leaders at all levels of the organisation. Most leaders are promoted for their technical skills yet the skills of leadership are largely interpersonal. Emotional Intelligence competencies are therefore vital for leaders to be effective.
Handouts/materials provided
During the program, handouts, activities, and small game prizes will be provided.
Following the program, participants will receive summary notes by email, including any additional resources shared or discussed during the session.
What to bring
Just a pen and paper will be needed for the program
Facilitator
About the facilitator
Lauren Hancock is an experienced Psychologist with a diverse background, having worked across a range of industries, including healthcare, resources, local government, education, and non-profit sectors. Throughout her career, she has provided interventions to individuals and groups across Australia and internationally, supporting leaders and organisations in navigating complex people challenges.
Originally trained as a therapist, Lauren has worked in organisational development since 2010, providing programs on leadership and mental health. She brings extensive experience in designing and leading residential leadership programs, having served as Program Director for several multi-day retreats. Her work is grounded in evidence-based methodologies, empowering participants to gain deeper insights into human behaviour and apply these insights to drive meaningful change within their organisations.
Lauren is also Adjunct Faculty for the Executive Education arm of two leading Australian Business Schools. Her excellence in program facilitation was recognised in 2024, when she received a teaching award for achieving the highest overall participant satisfaction.
As a coach, Lauren works with leaders to develop both intrapersonal and interpersonal skills critical for effective leadership. She believes that self-awareness and the capacity to manage mental health factors are essential to successful leadership. She works with executives and senior leaders, supporting them through career transitions, promotions, and organisational change. A number of her coaching clients have worked with her over several years as they advance in their careers. She is also an experienced team coach, focussing on enhancing team dynamics and performance.
Lauren holds these qualifications: Graduate: Company Director Course (AICD); Master of Psychology (Counselling Psychology); Bachelor of Psychology (Graduate); Bachelor of Science (Psychology) and Certificate IV in Training & Assessment (TAA40104). Lauren is a Registered Psychologist with the Psychology Board of Australia.
Lauren's accreditations include:
• Certified Speaking Professional (CSP): Professional Speakers Australia
• Certified PRINT® Coach: The Paul Hertz Group
• Certified Facilitator LEGO® Serious Play® methodology: Pivotal Play
• Accredited Practitioner LSI & GSI: Human Synergistics
• Accredited Practitioner Team Management Profile: Team Management Systems
• Accredited Practitioner QO2: Team Management Systems
• Accredited Practitioner Genos Emotional Intelligence Inventory: Genos International
Lauren has worked with clients from a range of sectors providing leadership and mental wellbeing programs. In the resources and related services sector these clients have included Woodside Energy, BHP, Fluor, Rio Tinto, Chevron, Gold Fields, INPEX, Shell, Alcoa, De Grey Mining, Speno International, Micromine, Westrac and Monadelphous. Lauren has also provided programs for a number of local governments including City of Joondalup, City of Rockingham, City of Perth, City of Bayswater, City of Canning, Shire of Ashburton, City of Karratha, Town of Victoria Park and City of Swan. She has worked with government departments including the Department of Defence, NOPTA, WA Department of Health, WA Department of Justice and Keystart. Other health related clients have included WAGPET, Australasian College for Emergency Medicine, IPN Medical Centres, Amherst Psychology, Healthy Mind Menu and Pioneer Health Albany. Education sector clients have included Study Perth, Phoenix Academy, UWA Business School and the Australian Universities International Directors Forum.
Key Expertise
- Psychology
- Leadership
Industry Focus
- Healthcare
- Resources
- Local Government
Based in:
About the facilitator
Lauren Hancock is an experienced Psychologist with a diverse background, having worked across a range of industries, including healthcare, resources, local government, education, and non-profit sectors. Throughout her career, she has provided interventions to individuals and groups across Australia and internationally, supporting leaders and organisations in navigating complex people challenges.
Originally trained as a therapist, Lauren has worked in organisational development since 2010, providing programs on leadership and mental health. She brings extensive experience in designing and leading residential leadership programs, having served as Program Director for several multi-day retreats. Her work is grounded in evidence-based methodologies, empowering participants to gain deeper insights into human behaviour and apply these insights to drive meaningful change within their organisations.
Lauren is also Adjunct Faculty for the Executive Education arm of two leading Australian Business Schools. Her excellence in program facilitation was recognised in 2024, when she received a teaching award for achieving the highest overall participant satisfaction.
As a coach, Lauren works with leaders to develop both intrapersonal and interpersonal skills critical for effective leadership. She believes that self-awareness and the capacity to manage mental health factors are essential to successful leadership. She works with executives and senior leaders, supporting them through career transitions, promotions, and organisational change. A number of her coaching clients have worked with her over several years as they advance in their careers. She is also an experienced team coach, focussing on enhancing team dynamics and performance.
Lauren holds these qualifications: Graduate: Company Director Course (AICD); Master of Psychology (Counselling Psychology); Bachelor of Psychology (Graduate); Bachelor of Science (Psychology) and Certificate IV in Training & Assessment (TAA40104). Lauren is a Registered Psychologist with the Psychology Board of Australia.
Lauren's accreditations include:
• Certified Speaking Professional (CSP): Professional Speakers Australia
• Certified PRINT® Coach: The Paul Hertz Group
• Certified Facilitator LEGO® Serious Play® methodology: Pivotal Play
• Accredited Practitioner LSI & GSI: Human Synergistics
• Accredited Practitioner Team Management Profile: Team Management Systems
• Accredited Practitioner QO2: Team Management Systems
• Accredited Practitioner Genos Emotional Intelligence Inventory: Genos International
Lauren has worked with clients from a range of sectors providing leadership and mental wellbeing programs. In the resources and related services sector these clients have included Woodside Energy, BHP, Fluor, Rio Tinto, Chevron, Gold Fields, INPEX, Shell, Alcoa, De Grey Mining, Speno International, Micromine, Westrac and Monadelphous. Lauren has also provided programs for a number of local governments including City of Joondalup, City of Rockingham, City of Perth, City of Bayswater, City of Canning, Shire of Ashburton, City of Karratha, Town of Victoria Park and City of Swan. She has worked with government departments including the Department of Defence, NOPTA, WA Department of Health, WA Department of Justice and Keystart. Other health related clients have included WAGPET, Australasian College for Emergency Medicine, IPN Medical Centres, Amherst Psychology, Healthy Mind Menu and Pioneer Health Albany. Education sector clients have included Study Perth, Phoenix Academy, UWA Business School and the Australian Universities International Directors Forum.
Key Expertise
- Psychology
- Leadership
Industry Focus
- Healthcare
- Resources
- Local Government
Based in:
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