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Full Day | Max. 18 Participants
Workshop Outcomes
- Manage, influence and guide a conflict situation towards a constructive outcome
- Recognise Judger and Learner thinking patterns within yourself and others
- Apply cognitive and behavioural processes that aid you in managing your emotional state and behaviour during a conflict situation
- Improve your decision-making skills and assess risk prior to taking action
- Promote and support a climate of agreement in order to facilitate conflict resolution
- Demonstrate assertive behaviour and language in a respectful and ethical manner
Topics Covered
- Well formed outcomes
- Self awareness
- Levels of conflict
- Mind-Body interactions under stress and duress
- Activating a growth mindset
- Perceptual position shifting
- How to build a climate of agreement
- Active listening for persuaders
- The A.B.C.C. approach to conflict management
Location
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
The Effective Strategies for Conflict Management workshop will you help you to better manage the flashpoint of interpersonal conflict.
This program is a an experiential workshop designed to help you manage your mind and body as you navigate your way through the heat of the moment.
It can be booked as a stand alone program or utilised as day 1 of a 2-day conflict resolution training.
Workshop Outcomes
- Manage, influence and guide a conflict situation towards a constructive outcome
- Recognise Judger and Learner thinking patterns within yourself and others
- Apply cognitive and behavioural processes that aid you in managing your emotional state and behaviour during a conflict situation
- Improve your decision-making skills and assess risk prior to taking action
- Promote and support a climate of agreement in order to facilitate conflict resolution
- Demonstrate assertive behaviour and language in a respectful and ethical manner
Topics Covered
- Well formed outcomes
- Self awareness
- Levels of conflict
- Mind-Body interactions under stress and duress
- Activating a growth mindset
- Perceptual position shifting
- How to build a climate of agreement
- Active listening for persuaders
- The A.B.C.C. approach to conflict management
Who is this workshop for
Participants looking to better manage their response to being approached in an aggressive or hostile manner.
Handouts/materials provided
Workbook
What to bring
No additional requirements
Facilitator
About the facilitator
Paul has deep and extensive experience in the domains of coaching and facilitation. He is passionate about leveraging the power of diversity and inclusion to enhance innovation and collaboration within organisations.
Paul’s eclectic training and professional background in the areas of Natural Health, Psychotherapy, Sales, Retail, Financial Services and Leadership underpin his multidisciplinary approach to coaching and facilitation.
Paul has trained, coached and delivered Keynote presentations for over 10,000 participants in Australia, New Zealand, the Asia Pacific Region, USA, Vietnam, Singapore, Malaysia and South Africa.
His diverse experience includes facilitating and coaching team member and leaders at all levels in leadership, management, emotional intelligence, diversity and inclusion, unconscious bias, psychological safety, communication skills, resilience, mindfulness, customer experience, change management, team building, conflict resolution, negotiation, influence and persuasion.
A dynamic and sought after facilitator with an inclusive and solution-oriented approach. Paul believes that his role as a Facilitator and Coach, is to create a safe space for people to share ideas, explore new frames of thought, appreciate the beauty of our differences and challenge deep seated assumptions.
Paul is capable of communicating complex ideas and philosophies in an articulate and accessible manner so that clients and course participants are able to extract and apply key learnings and understandings in a personally meaningful manner.
Key Expertise
- Leadership, Management and Team Effectiveness
- Emotional Intelligence
- Conflict Resolution
- Think On Your Feet®
- Presentation Skills
- Influence, Persuasion & Negotiation Strategies
- Resilience & Stress Management
- Coaching
Industry Focus
- Corporate
- Not For Profit
- Public Sector
Based in:
About the facilitator
Paul has deep and extensive experience in the domains of coaching and facilitation. He is passionate about leveraging the power of diversity and inclusion to enhance innovation and collaboration within organisations.
Paul’s eclectic training and professional background in the areas of Natural Health, Psychotherapy, Sales, Retail, Financial Services and Leadership underpin his multidisciplinary approach to coaching and facilitation.
Paul has trained, coached and delivered Keynote presentations for over 10,000 participants in Australia, New Zealand, the Asia Pacific Region, USA, Vietnam, Singapore, Malaysia and South Africa.
His diverse experience includes facilitating and coaching team member and leaders at all levels in leadership, management, emotional intelligence, diversity and inclusion, unconscious bias, psychological safety, communication skills, resilience, mindfulness, customer experience, change management, team building, conflict resolution, negotiation, influence and persuasion.
A dynamic and sought after facilitator with an inclusive and solution-oriented approach. Paul believes that his role as a Facilitator and Coach, is to create a safe space for people to share ideas, explore new frames of thought, appreciate the beauty of our differences and challenge deep seated assumptions.
Paul is capable of communicating complex ideas and philosophies in an articulate and accessible manner so that clients and course participants are able to extract and apply key learnings and understandings in a personally meaningful manner.
Key Expertise
- Leadership, Management and Team Effectiveness
- Emotional Intelligence
- Conflict Resolution
- Think On Your Feet®
- Presentation Skills
- Influence, Persuasion & Negotiation Strategies
- Resilience & Stress Management
- Coaching
Industry Focus
- Corporate
- Not For Profit
- Public Sector
Based in:
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