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Full Day | Max. 5 Participants
Workshop Outcomes
- Deep dive into the DiSC model and individual styles
- Identify their own DiSC style and describe its key characteristics
- Explain how different DiSC styles influence workplace interactions and team dynamics
- Compare different DiSC styles to recognise their priorities, motivators, and challenges
- Demonstrate strategies for adapting communication to different DiSC styles
- Apply DiSC insights to tailor sales conversations to various customer profiles
- Evaluate customer needs and objections based on their DiSC style
- Develop persuasive negotiation strategies that align with different DiSC styles to build trust and close deals successfully
- Implement closing techniques that cater to each DiSC style, ensuring alignment with customer decision-making preferences
Topics Covered
- Introduction to DiSC theory and the four personality styles
- Understanding personal DiSC profiles and their impact on workplace interactions
- Recognising customer DiSC styles and adapting sales techniques accordingly
- Practical exercises on tailoring communication to different styles
- Handling sales objections and closing deals using DiSC strategies
- Review of the MyEverythingDiSC platform for ongoing learning and development
Location
- Willing to work interstate
How can this workshop be delivered?
- Face to face
Overview
DiSC is a self-assessment tool used to improve work productivity, teamwork, and communication. The DiSC model highlights that ‘we are all different’ and provides a common language to help people understand themselves better and adapt their behaviour when interacting with others.
This workshop is packed with interactive activities and discussions, allowing you to explore your own style and that of your colleagues to strengthen workplace relationships. The second part of the workshop focuses on how you can use DiSC profiling to adapt your communication style, handle objections, and enhance your ability to negotiate and close a sale effectively.
$200 pp for any additional attendees.
Workshop Outcomes
- Deep dive into the DiSC model and individual styles
- Identify their own DiSC style and describe its key characteristics
- Explain how different DiSC styles influence workplace interactions and team dynamics
- Compare different DiSC styles to recognise their priorities, motivators, and challenges
- Demonstrate strategies for adapting communication to different DiSC styles
- Apply DiSC insights to tailor sales conversations to various customer profiles
- Evaluate customer needs and objections based on their DiSC style
- Develop persuasive negotiation strategies that align with different DiSC styles to build trust and close deals successfully
- Implement closing techniques that cater to each DiSC style, ensuring alignment with customer decision-making preferences
Topics Covered
- Introduction to DiSC theory and the four personality styles
- Understanding personal DiSC profiles and their impact on workplace interactions
- Recognising customer DiSC styles and adapting sales techniques accordingly
- Practical exercises on tailoring communication to different styles
- Handling sales objections and closing deals using DiSC strategies
- Review of the MyEverythingDiSC platform for ongoing learning and development
Who is this workshop for
Sales professionals
Handouts/materials provided
Workplace Profile
Supplementary Report
Comparison Reports
What to bring
An open mind to learn more about yourself and others. All resources will be provided.
Facilitator
About the facilitator
Renae Flegg specialises in designing and developing engaging online and blended learning programs. Renae uses her 20+ years of experience in communication and design to create a great user experience for learners. She designs and develops courses that are well-structured, visually appealing, and on-brand.
A successful learning experience starts with a great strategy. Renae approaches every project with a structured scope and design process, identifying the best way to achieve your goals.
Renae has a post-graduate degree in higher education academic practice and is at the forefront of best practices in teaching and learning trends today.
Renae has experience building learning programs for various clients in the government and private sectors, including the Public Sector Commission, Team Global Express (formerly Toll), Curtin University and numerous small to medium businesses in Australia. The topics range from leadership and team development programs, compliance training, employee onboarding, cultural mentoring, recruitment, trust and psychological safety training, and process and systems training.
From course design to digital delivery, Renae has many satisfied clients, successfully connecting their brand, content, and learners to achieve their learning goals.
Renae uses a software suite to develop eLearning, including Articulate 360 (Rise360 and Storyline), Camtasia and the Adobe Creative Suite. She also has extensive knowledge of Learning Management Systems and can assist her clients in choosing a system that suits their needs and budget.
In addition to learning design and development, Renae is an accredited DiSC Facilitator and has spent over four years helping clients understand themselves and their colleagues to improve the health of workplace relationships.
Key Expertise
- Learning Design
Industry Focus
- Education
- Safety
- Government
- Mining
- Healthcare
Based in:
About the facilitator
Renae Flegg specialises in designing and developing engaging online and blended learning programs. Renae uses her 20+ years of experience in communication and design to create a great user experience for learners. She designs and develops courses that are well-structured, visually appealing, and on-brand.
A successful learning experience starts with a great strategy. Renae approaches every project with a structured scope and design process, identifying the best way to achieve your goals.
Renae has a post-graduate degree in higher education academic practice and is at the forefront of best practices in teaching and learning trends today.
Renae has experience building learning programs for various clients in the government and private sectors, including the Public Sector Commission, Team Global Express (formerly Toll), Curtin University and numerous small to medium businesses in Australia. The topics range from leadership and team development programs, compliance training, employee onboarding, cultural mentoring, recruitment, trust and psychological safety training, and process and systems training.
From course design to digital delivery, Renae has many satisfied clients, successfully connecting their brand, content, and learners to achieve their learning goals.
Renae uses a software suite to develop eLearning, including Articulate 360 (Rise360 and Storyline), Camtasia and the Adobe Creative Suite. She also has extensive knowledge of Learning Management Systems and can assist her clients in choosing a system that suits their needs and budget.
In addition to learning design and development, Renae is an accredited DiSC Facilitator and has spent over four years helping clients understand themselves and their colleagues to improve the health of workplace relationships.
Key Expertise
- Learning Design
Industry Focus
- Education
- Safety
- Government
- Mining
- Healthcare
Based in:
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